Church & Dwight Co., Inc., together with its affiliated entities, recognizes that personal privacy is an essential concern for individuals who interact with its products and services. The company is committed to handling personal information responsibly and transparently. When individuals engage with the company through its various platforms or services, certain types of data may be collected and processed. This may include information that is classified as personal data under relevant laws and regulations. The purpose of this notice is to provide a clear understanding of what information may be collected, how it is used, how it may be shared, and what rights individuals have regarding their data.
This privacy framework applies broadly to all interactions with the company, whether those interactions occur online or offline. Online interactions include the use of official websites, mobile-friendly versions of those sites, software applications, and social media platforms managed or operated by the company. Offline interactions may involve communication through telephone conversations, text messages, postal mail, or in-person engagements at events or other locations. Together, these various channels form a comprehensive set of services through which information may be gathered.
Information may be collected directly from individuals when they choose to provide it. This can happen in many different situations, such as when making a purchase, registering for an account, subscribing to newsletters, participating in promotional campaigns, entering contests or sweepstakes, completing surveys, submitting product reviews, or communicating with customer support. The information provided in these contexts may include contact details like names, mailing addresses, email addresses, and phone numbers. It may also include account-related data such as login credentials, preferences, and records of activity associated with loyalty or promotional programs.
Additional categories of information may be collected depending on the nature of the interaction. For example, demographic details such as age or gender may be provided voluntarily. Transaction-related data, including payment details and purchase history, may also be recorded to facilitate order processing and customer service. In some cases, individuals may choose to share health-related information, particularly when discussing product experiences or submitting claims. Employment-related information may be collected when individuals apply for positions, including education history and professional qualifications.
There are also situations where information is collected automatically through the use of technology. When users visit websites or interact with digital content, certain technical data may be gathered through tools such as cookies, tracking pixels, and server logs. This type of information can include device characteristics, browser type, operating system, IP address, and browsing behavior. It may also include general location data and details about how users navigate through websites or interact with emails. These technologies help improve functionality, enhance user experience, and support analytics and marketing efforts.
In addition to information provided directly or collected automatically, data may also be obtained from external sources. This can include publicly available information, data shared through social media platforms based on user settings, or information provided by service providers and partners. In employment-related contexts, background checks or references may also contribute additional information.
The collected information serves multiple purposes. It is primarily used to deliver and manage services, such as processing transactions, maintaining user accounts, and providing customer support. It also supports internal business operations, including financial management, auditing, and reporting. Ensuring the security of systems and preventing unauthorized access is another important use of this data. Communication is a key function as well, allowing the company to respond to inquiries, send updates, and share relevant information about products or services.
Marketing and promotional activities may also rely on collected data. This can involve sending tailored communications, conducting research to better understand customer preferences, and evaluating the effectiveness of advertising campaigns. Participation in contests, loyalty programs, or other promotional initiatives may require the use of personal information to administer those activities and communicate with participants.
The company may share information with trusted third parties when necessary to support its operations. These parties may include service providers, partners, or other entities involved in delivering products and services. Information may also be disclosed when required by law or to protect the rights and safety of the company and its users.
Efforts are made to retain information only for as long as necessary to fulfill its intended purposes, after which it is securely disposed of or anonymized. Appropriate safeguards are implemented to protect data from unauthorized access, misuse, or disclosure. While no system can guarantee absolute security, continuous efforts are made to maintain a high standard of protection.
Individuals are provided with certain rights and choices regarding their personal information. Depending on applicable laws, these rights may include access to data, correction of inaccuracies, or requests for deletion. Options may also be available to manage communication preferences or limit certain uses of data.
Special consideration is given to the privacy of children, and the services are not intended to knowingly collect information from individuals below a certain age without appropriate consent. Additionally, links to third-party websites may be provided for convenience, but those sites operate independently and have their own privacy practices.
This notice may be updated periodically to reflect changes in practices, technologies, or legal requirements. When updates occur, the revised version will be made available with an updated effective date. Individuals are encouraged to review the notice regularly to stay informed about how their information is handled.
For any questions, concerns, or requests related to privacy practices, individuals can contact customer support by phone at +1 976 233 3567 or by email at cs@therabreath.it.com. The company remains committed to addressing inquiries and ensuring transparency in how personal information is managed.